The delivery and logistics industry went from being a relatively innocuous part of the society to a lifeline for critical supplies required during the COVID-19 pandemic. Before coronavirus, the world of delivery and logistics was one where the major organisations were primarily competing around the speed of shipment. Now, however, businesses of all sizes which rely on production, warehousing, and logistics are in urgent discussions around how they can enact damage limitation strategies moving forward and regain traction. Leveraging the potential of technology and digitalisation is becoming central to driving the growth of the logistics sector. Supply chains are looking to upscale their functionalities with the integration of digital tools and implementation of new-age technologies like AI and IoT.
Advances in asset tracking technologies coupled with IoT-enabled solutions, are revamping the functional paradigms of the logistics industry. IoT is providing customers with a credible tracking interface, enabling them to monitor the movement of their goods from the purchase to the delivery stage. Another technology that has witnessed advances during the pandemic is drones. These delivery systems have been used to create a safer way for those in vulnerable demographics to receive much-needed supplies and medication. An additional element of delivery that has been affected is the handling of sensitive or essential packages and documents. As a result of the pandemic, efforts have begun to generate a method of contactless delivery by creating a method of sign-off inside of an app that uses biometrics to confirm the recipient is actually the person who is supposed to receive the package. Drones can improve both the customer experience with contactless delivery and even the efficiencies as image proof of validated document is immediately available to be referenced with this shipment in the backend database.
Even as we look forward to the new era of drone deliveries, regulations and legal frameworks can create a big hurdle for the mass production of drones in the near future. So businesses today, should take this opportunity to revive and rethink their business models, become more technology-centric and customer-friendly by adapting to logistics technology suites that help control their operations in a more efficient, smart, and connected manner.
As a multitude of these trends is set to nurture the logistics industry’s growth, Logistics Tech Outlook has compiled a list of leading contactless delivery solution providers that are at the top of their game. The enlisted organisations are transforming last-mile delivery at the convergence of several disruptive technologies. Besides, the magazine also comprises insights from thought leaders in the sector on the industry trends, best practices, recent innovations, and their advice for the aspiring CIOs.
We present to you Logistics Tech Outlook’s “Top 10 Contactless Delivery Solution Providers in Europe – 2020.”
